Dreamisland Privacy Policy UAE: Secure Data Protection
Dreamisland represents the return of a familiar entertainment destination, rebuilt for today’s players with modern technology and a player-first approach. As we welcome both returning and new players, we want to be clear about how we handle your personal information.
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Our Commitment to Your Privacy
Your privacy is important to us. We are committed to ensuring that your personal information is protected whenever you use our website. Should we ask you to provide certain information by which you can be identified when using this platform, you can be assured that it will only be used in accordance with this privacy policy.
Our platform operates under Momentum, the company behind the UAE’s only licensed national lottery. This places us in a unique position within the country’s evolving digital entertainment sector. Our domain was registered in 2020, demonstrating the extensive preparation that has gone into creating this platform.
Information We Collect
We may collect the following information from our players:
Your name and date of birth are collected to verify your identity and ensure you meet the legal age requirements for gaming. Contact information including your email address allows us to communicate with you about your account and provide customer support. Demographic information such as preferences and interests helps us personalise your experience.
Other information relevant to customer surveys and promotional offers may also be collected. This helps us understand your needs and provide you with a better, more personalised service.
How We Use Your Information
The information we gather serves several important purposes. We use it for internal record keeping to maintain accurate accounts. We analyse data to improve our products and services, ensuring your experience gets better over time.
From time to time, we may use your information to contact you with new information about platform activity, market research purposes, or promotional offers that you might find interesting. We may also use the information to customise the website according to your interests, making the experience better for you.
Your personal data is collected and processed in accordance with applicable data protection regulations. We carefully select and apply appropriate technical measures, including software and organisational procedures, to ensure the protection of the personal data we process.
Security Measures
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our website uses encrypted data transmission, which protects the data that identifies you. This industry-standard security measure ensures that your personal information remains confidential during transmission between your device and our servers.
How We Use Cookies
We collect data anonymously by way of cookies. Cookies allow web applications to respond to you as an individual and help us better administer the site and provide a more tailored and user-friendly service to visitors. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and the data is then removed from the system.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites. This privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the third-party website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in several ways. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us. We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information that we hold about you. If you would like a copy of the information held on you, please contact our support team. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
Your Rights
Under applicable data protection regulations, you have certain rights regarding your personal data. These include the right to access your data, request correction of inaccurate data, and request deletion of your personal data when it is no longer necessary.
You also have the right to withdraw consent for processing where consent has been given. If you have any concerns about how we handle your personal data, you can contact us through the channels provided on our website.
Changes to This Policy on Dreamisland UAE
We may change this policy from time to time by updating this page. You can keep abreast of all changes by checking this page regularly. We recommend that you review this policy periodically to stay informed about how we are protecting your information.